Our products are shipped to the delivery address that you indicate when you place your order.
Delivery to France and Europe is handled by Colissimo or Chronopost; to other countries by UPS.After the validation of your payment and the processing and transportation delays, dispatching takesplace within 48 hours (not including week-ends and holidays).
You also have the possibility to come and collect your order directly at Galerie TRIFF, 13 boulevardRaspail, 75007 Paris – opening hours Tuesday to Saturday, 10.30 am to 7 p.m. In this case, after yourpayment has been validated you will receive an email indicating when the item will be available for pickup.
They will be indicated when you place your order, and are calculated as is shown the table below:
Amount of the order
Under 700 €
Between 700 and 1500 €
Over 1500 €
Zone 1: France, Germany, Belgium, Netherlands, Luxembourg, Great Britain, Italy, Spain, Austria,Denmark, Portugal, Monaco.
Zone 2: Switzerland, Greece, Ireland, Finland, Norway, Sweden, Eastern Europe and all non EC Europeancountries.
Zone 3: North America, French Caribbean Islands, .
Zone 4 : Africa, the Middle East, Asia, Oceania, Middle America and South America
Any delivery default or delay exceeding eight (8) business days must be reported to us as soon as possible. Any claim put forward beyond thirty (30) calendar days after the validation date of your order cannot and will not be taken into account.
You must check the conformity of the goods at the time of delivery, and state –as much as possible on the delivery order– your signed, handwritten reservations, mentioning the possible anomalies you have noticed (open package, damaged product etc.).
You must then immediately contact us by email firstname.lastname@example.org or telephone +(33/0)1 42 60 22 60.